Everything that goes with caring for a Loved One or friend. The professionalism and guidance are unmatched and second to none. Jona took my hand and showed me the correct and legal way of handling Medical, Housing, and benefits s needs for a Loved one......
Totally Awesome
Very helpful and professional!
Jona Payne could not have been more helpful and calming during this most stressful time. Her knowledge in the senior care industry and her attention to detail make these kinds of decisions so much easy to accept, knowing that you are providing the very best for your loved one.
Jona with Care Guide Inc has been invaluable in helping me find a memory care facility for my mom. She assisted with everything!!
Thanks!!!
Jona was awesome! She was kind with a lot of compassion and very very knowledgeable about the nursing home Medicaid application. She provided me with many resources to help me and my family make informed decisions for my elderly mom going into a nursing home. I am truly grateful for her!
I give Jona Payne a huge thank you for helping me try to find a new memory care facility for my husband. She was kind, knowledgeable, thorough and very thoughtful of our needs.
I give a five star rating
A great resource for the community
Jona helped me find the perfect place for my husband. I could never have found it without her help.
They are experts at finding the right place for your loved one!
My experience with Care Guide was friendly and caring. Great follow up. Will definitely lean on them again the future. Thank you!
It's so nice to have confidence in referring Care Guide to friends and family. Leslie is so thorough and empathetic.
Jona is awesome she has helped me and my brother find several places for my sweet mom. I highly recommend a Care Guide to everyone that needs to find a place for their loved ones!! She is very knowledgeable
Great people!! So caring! When I was looking for care for mom, they listened to our needs and matched us with several organizations. Then went with us to tour them and answer all of our questions. Such a helpful group to navigate the care maze!!
I needed help and found it through a referral to Care Guide Inc. Jona professionally explained every detail of issues to consider, finances, placement, expectations, and actions to talk about. She guided me with her knowledge and supported me with her wisdom. Without her help, I would still be wondering how to find a placement.
What makes Jona unique is that she cares about what she does and moreover, she knows what she is doing. Without reservation, I recommend her for helping you find a placement for your loved one as she did for me.
Jona is the most amazing person ever. I am extremely new to the area and memory care. She helped me and my dad and mom through the process of placement and follow-up. I honestly don't know what we would have done without her. She needs a raise!!! Thank you for everything and please keep in touch!!!
Jona with CareGuide is fabulous! She really knows her stuff! She is so understanding and helpful. She held my hand through my Mother's care from start to finish. She is so knowledgeable in her field and beyond. If she doesn't have an answer for you she will find it for you and quick too. I would never go through this process of caring for a loved one without her. Highly recommend her and her services.
Jona is the best, she has helped me and my sister through some very challenging times and is excellent in finding caregiver options. I recommend her she is top-notch!
The folks at Care Guide are excellent. They are very responsive and work with me on the referrals they send.
I absolutely recommend them!
Jona with CareGuide is the consummate professional. She keeps her finger on the pulse of communities to match a client’s needs perfectly. While she makes everything look graceful and effortless, she’s behind the scenes working diligently day in and day out for betterment of her clients. Highly recommend over and over.
I cannot say enough good things about Jona and her level of professionalism. She is always spot on in advising families who are dealing with very difficult life decisions and guiding them through that process. What a blessing she is!
Fantabulous. My Experience has been so supportive and willing to work with me. I am overjoyed with Hope that my goal to get my mom from Ohio to Ga is going to happen.
Ms. Jona rocks !!!! kudos !!!!!
Leslie, I enjoyed breakfast with you last week. You are so compassionate about helping Seniors and their Families. Thank you for sharing with me all the options that we can help them with. So good to know you. You care so much about your Mom and others.
We could not have accomplished resettling my cousin, Sandy, without the help of Jona at Care Guide Inc.!
She is an angel who really guided us through each step as we maneuvered the complex healthcare and facility decisions necessary. The most important help Jona provided included helping us know the important questions to ask each provider. Now after 1 month, Sandy told me yesterday she is very happy in her new home! We are so very grateful that with Jona's help we seem to have made the best decision possible.
Jona is a “life line”! Transitioning a parent to senior care is a tough process. Jona has made this process so much easier. I have no words to express my appreciation for her. Her example of breathing life into my situation is a blessing to my life.
Jona at CareGuide was invaluable in helping me find Home Care.
I would not have known where to start without CareGuide.
Jona Payne did a wonderful job helping us to find a great selection of places for a family member. She is very knowledgeable, compassionate and would highly recommend her!
I would recommend Jona Payne to anyone who doesn't know where to begin their search for finding senior care (for themselves or a family member) in the Atlanta area. She is tenacious, well-connected, and will work hard to find a home that works for her clients. She listens to the needs of her clients first and follows through quickly. Highly recommended!
When facing the decision of how to take care of a loved one at one of the most vulnerable times of their lives, Jona Payne and her staff at Care Guide, Inc. are the obvious choice. No one will give you a more informed and unbiased opinion as to what is the best option for your loved one.
LOVE CARE GUIDE INC.
They provide personalized one-on-one care for their clients and protect their client’s privacy. They DO NOT share the contact information of clients. Rather they are the liaison between clients and communities so it doesn't add to their client’s stress by receiving numerous phone calls.
GREAT TEAM!
VM 06/01/17
Please press play listen to the voicemail.
Take a few seconds to hear what Wayne Hanson has to say in regards to moving her father to a community. It is not an easy decision, however, we are here to help you through to making a confident one.
Jona Payne and her team are indispensable when it comes to helping families in crisis; with the tough decisions, families face and must make for their loved ones. The Care Guide team is not only highly recognized and respected in the industry but it shows in all they do. They are knowledgeable, experienced, thorough, and compassionate. Every Care Guide employee has in one way or the other been touched by, worked in the industry, and/or had a family member of their own whom they have been faced with making the very same decisions every client/family must make. Not only do they guide families from the industry side -perspective, but also from a personal side-experience. I tell all of my friends who find themselves faced with the decisions so many in our age group are being faced with, that there is absolutely no reason to try to figure all of this out alone when there is a company with a team that offers a free service to families who is ready, willing and able to guide them, not only every step of the way but steps ahead. I and my family are very pleased with the guidance, help, understanding, advice, "service" that Jona has provided in the past as well as for me currently. You don't have to be in crisis mode to reach out to them. Care Guide can help you plan in advance for a loved one’s needs. They can guide you through paperwork, state-to-state transfers, VA / Government regulations and paperwork, insurance, senior care law, and finance, what to do with a family home, medicare/Medicaid, etc, they can even notarize papers for families if needed. You don't have to search anything; they do all the work, set up appointments, and tour every community with every family so you only see the places that are right for your family member with no fears or unanswered questions. Let them do the work so you can focus on loving your family member in need, of the kind of care they deserve, and the peace you desire. I highly recommend Jona Payne and Care Guide.
VM 02/09/17
Please press play listen to the voicemail.
Take a few seconds to hear what Linda Rodriguez has to say in regards to moving her father to a community. Because of our partners in the industry, like Nancy Marvin at CaraVita Home Care, we were able to help this family find a wonderful new home!
